Introduction
One aspect of sites.carleton.edu that users may find a bit complicated at first is understanding the different accounts (and associated passwords) that you can manage as part of your participation in the project. This article outlines the types of accounts that you are likely to have, what they are for, and how you go about resetting passwords on each of them.
Account Types
Your cPanel Account
When you first sign-up for your domain and hosting, a cPanel account will be generated that provides you with access to your slice of CarlSites. Your cPanel account is automatically associated with your Carleton credentials, so just log into sites.carleton.edu just like you would Moodle or The Hub.
Your Application Administrator Accounts
Every time you install a new application in cPanel, an Administrator Account for that application will be created. You will likely use these accounts very often – every time you need to login to your application to manage the associated website, you will use this account.
For example, if you install WordPress to manage your website, every time you need to add content to WordPress, change your theme, approve comments, etc. you will use this account to login.
Usually, you will be given the opportunity to choose the username and password for that account. We recommend choosing something that you are likely to remember but that is strong and secure.
Upon installation, you will likely receive an email confirming the user-id/password combination you chose. It will also have information about how to access the login page for that application. You may wish to make sure you don’t delete this message.
Depending on the application you’re working with, managing and resetting the password for this account will vary. If you’ve used Installatron (in cPanel) to install the application, however, you can always review the account credentials:
- Login to cPanel through https://sites.carleton.edu/dashboard/
- Click the Installatron icon in the Software/Services section.
- Find the application you installed under My Applications.
- Click the Edit button.
- Scroll down to find the Administrator Username and Password.
In addition, most applications should have some kind of password reset link on the login page.
Other Types of Accounts
In addition to the account types outlined above, there are a few other kinds of accounts you may have as part of sites.carleton.edu
- When you sign up for a subdomain/top-level domain on sites.carleton.edu, cPanel will automatically create an FTP account for you by default. You’ll also have the option of manually creating your own FTP account. You can learn about their differences here.
- Application User Accounts: In addition to the Administrator Account that you set up when installing an application, most applications will also let you set up user profile accounts within each application.
Questions?
If you have any questions or would like to know more, submit a ticket and an Academic Technologist can help you.
Acknowledgement
Created by Paul Claudel Izabayo '25, 05/01/23. Last updated by Mauricio I. Reyes Villanueva ‘25, 02/27/2024