There are numerous technological resources available at Carleton that are not provided or supported by ITS or the ITS Helpdesk. This page has information about how to access these resources and what departments can help you with access.
Library Accounts
There are many library guides that list all the resources the library has for various subjects. These guides can be found at https://gouldguides.carleton.edu/home. This page also has contact information for librarians that specialize in various subjects.
The library website also has a live chat function, accessible as a yellow chat bubble in the lower right corner of the screen. This will connect you to a Carleton librarian, or if one is unavailable, it will connect you with another reference librarian at another library who can help you.
If you can’t access a library research database, contact reference@carleton.edu for help.
Newspapers
The Gould Library has access to many newspapers from around the world, both current and historical. For more information about access to newspapers see their guide, Newspapers: Current and Historical.
A widely advertised and popular newspaper to access is the New York Times. The library has another guide specifically for accessing the NYT, New York Times.
OneCards
For information about OneCards and help with issues related to OneCards, please contact the OneCard office.
Issues With Registration
Many issues with registering for classes, like prerequisites or other error messages while registering for classes should be directed to the Registrar’s Office.
PageUp People
- Kirsten Budin in HR administers this tool. She gets a list of usernames from Les to allow Single Sign On, but for anything other than getting through single sign on she works with PageUp People directly on technical issues.
Canva Pro Account
If you are looking for a Canva Pro Account, this is not something that ITS supports. The only Carleton related Canva Pro account comes from College Communications, so you would have to get in touch with them.
GIS
More information about Geographic Information Systems, you can go to Carleton’s Spatial Analysis site https://www.carleton.edu/spatial-analysis/ .
More information about the resources available at Carleton can be found at https://www.carleton.edu/spatial-analysis/resources-at-carleton/ .
Alumni Accounts
For any questions regarding alumni accounts or help accessing the Hub with an alumni account, please see the Alumni Account Support page
Alumni Email Forwarding
Carleton used to have an alumni email forwarding service with alumni email addresses, Alumni with existing forwarding addresses still have those addresses, but no new forwarding addresses are being created as of December 2020.
Quantitative Reasoning Center
The Quantitative Reasoning Center has assistance for statistics, math, or any other class that involves quantitative reasoning. They have assistance over live chat, remotely, or in-person assistance
Computer Science
For assistance with coding or access to programs for computer science, please contact the CS department.