REMOTELABS: Installation & Set-up

Summary

Instructions on how to install Carleton's REMOTELAB Application

Body

UPDATE: Beginning Sept. 24th, a new version of the Carleton Remote Labs Application will be required to access the REMOTELAB Computers:

  • macOS requires version 1.0.0.5
  • Windows requires version 1.0.0.4
 
Note: This application was developed by Carleton ITS staff, therefore you may see a security warning. This is expected behavior. If you run into issues installing Remote Labs because of this, please refer to this page: Software Installation Troubleshooting

MacOS Installation

  1. If you haven't already, download and install the Carleton VPN Client

  2. Download Carleton Remote Labs Installer

  3. Double-click on the downloaded file to open up the folder

  4. Drag the Carleton Remote Labs Icon to your Applications folder

    1. You may have to "allow" the app to be installed on:

      • macOS 11-12:

        • By going to System Preferences > Security & Privacy, and in the General tab if you see "Carleton Remote Labs" was blocked from use because it is not from an identified developer you should click Open Anyway

      • macOS 13-14:

        • By going to System Settings > Privacy & Security, and if you see "Carleton Remote Labs" was blocked from use because it is not from an identified developer you should click Open Anyway

  5. Now you can begin using the REMOTELAB.

Windows Installation

  1. If you haven't already, download and install the Carleton VPN Client

  2. Download the Carleton Remote Labs Installer 

  3. Right-click on the zip file and select Extract All

  4. In the Carleton Remote Labs Folder, double-click install.bat

  5. If you are prompted for a username and password to install, enter the username and password of an administrator account on your computer

  6. The Carleton Remote Labs icon should appear on your desktop

  7. Now you can begin using the REMOTELAB.


Note to ITS Staff: Tickets can be assigned to the Helpdesk for basic troubleshooting and Desktop Systems for deep troubleshooting/repair.

Details

Details

Article ID: 137182
Created
Tue 8/24/21 3:59 PM
Modified
Wed 9/27/23 3:27 PM

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