My Recently Visited Services

Request a future change to a computer lab or classroom technology.


Request changes or adjustments to TeamDynamix


Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.


Set up or update SSO with a hosted service


Request consultation about or assistance with lecture capture or classroom recording.


Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.


Request creation of or modification to servers or VMs


Get help with server or VM (virtual machine) issues


Before submitting a ticket, please consult the WordPress101 website to confirm your request cannot be resolved independently.


Request access, added functionality, additional data or fields, or a consultation for the data warehouse


Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.


Get help with content or technical issues on your websites or pages, for both Reason and Wordpress


Request help resolving a Zoom or Google Hangouts/Meet issue.


If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.


Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.


Request Moodle configuration assistance, and more advanced Moodle support.


Fix disruptions to SSO integrations with other Carleton Services.


Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.


Get help with issues including crashes, errors, missing or broken features, or other software or application problems.


Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.


Request changes to existing accounts, account extension, early access, username changes, and more.


Choose this service for non-event video and media duplication


Request hardware including monitors, keyboards, mice, hard drives, and more.


Get help with telephone issues


Request speakerphones, extension modifications, new phones or headsets, softphone licenses, and more.