Popular Services
Request to checkout equipment such as iPads, laptops, sound systems, projectors, cameras, and more.
Request hardware including monitors, keyboards, mice, hard drives, and more.
Request technical support for presentations, special Zoom licenses, or a Gather.town space
Get help with account or login issues including passwords, Carleton accounts (single sign on), Duo two-factor authentication, and computer logins.
Before submitting a ticket, please consult the WordPress101 website to confirm your request cannot be resolved independently.
Get help with issues including crashes, errors, missing or broken features, or other software or application problems.
Get help with issues including beeps, blinking lights, dropped or broken equipment, or other physical issues with your devices.
Request Ethernet port activation changes, or other network services
Request software installation or ordering for Carleton-owned equipment.
Get help with documents or items not saving, data or document issues, or other errors with workflows or processes.
Get help with content or technical issues on your websites or pages, for both Reason and Wordpress
Request creation of reports, updates to columns or fields in reports, account access and permission changes, and more.
Get help with issues with projection, audio, the in-room computer, laptop connection cables, and more.
Get help with Gmail, Google Calendar, Outlook, Mac Mail, syncing to mobile devices, and more.
Get help with issues including physical printer jams, streaks, or errors, general printing issues, and PaperCut problems.
Request access changes, addition of rooms to Google Calendar, email aliases for google groups, and more.
Request a go.carleton.edu URL, access changes to an existing site, Wordpress issues, etc.
Request Moodle configuration assistance, and more advanced Moodle support.
Get help with server or VM (virtual machine) issues
Request a printer install, change default settings, student employee printing access changes, and more.
Request updates to or new automated groups for Google, Dropbox, printing, Colleague, OnBase, etc...
Request OnBase workflow, document, keyword, folder creation, modification, and more.
If you do not see what you need listed below, feel free to use this form - but please note, response may be slightly delayed while we route your request.