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Printing - Error: Undefined
Sometimes font types and other document settings can cause issues with printers on campus. One frequent issue that can occur is instead of printing the document sent to a chosen printer, a document with the message "ERROR: undefined" is printed out instead.
This issue can be bypassed by following the instructions below.
Printing Document "As Image"
- Open the document in Adobe Acrobat
- Select the option to print
- In the Acrobat print set up page, click the "Advanced" button"
- In the Advanced Print Settings window, click the check mark to enable "Print as Image" and click OK
- Select the "Print" button to send your job to your preferred printer
These steps should allow the print job to go through to the server and get printed correctly without any errors.
Need Help?
Please contact the ITS Helpdesk for assistance: go.carleton.edu/helpdesk or 507-222-5999