CarlSites: Accessing your cPanel Dashboard

Summary

In light of the critical PHP vulnerabilities disclosed on October 21st, 2026, CarlSites users login and access their cPanels differently. Read this article to learn how to regain access to your cPanel accounts.

Body

Overview

In light of the critical PHP vulnerabilities disclosed on October 21st, 2026, CarlSites has been upgraded to remain an updated and secure environment for all users. This change has also altered the way users login and access their cPanels.

Logging into CarlSites

​​Please read the instructions below to regain access to your cPanel accounts.

  1. Go to the CarlSites homepage.
  2. On the top-right corner of the screen, click on the Log In button.
    Arrow pointing to the log in button in CarlSites
    • If prompted by Carleton’s Single-Sign On page, enter your Carleton credentials.
      Carleton's single sign on page
  3. Once logged in, click on the Dashboard button (located towards the top-right corner of the screen).
    arrow pointing to the dashboard button in CarlSites
  4. Once redirected to your WordPress dashboard, click on the Login button next to your domain name.
    WordPress dashboard with a domain name underlined and an arrow pointing to the associated login button
  5. A pop-up will appear saying you are being redirected to your cPanel. Click the OK button.
    pop-up window with the text "sites.carleton.edu says taking you to your account"
  6. You should then be able to perform actions as usual within your cPanel dashboard.
    cPanel dashboard view

 

Multi-cPanel Ownership

If you own multiple cPanels, you can still access all your cPanels using the steps below.

  1. Follow steps 1 - 3 from above.
  2. Then, select the Login button in the same row as the domain name to access that specific cPanel.
    WordPress dashboard with each domain name underlined and an arrow pointing to the associated login button in different colors
  3. When you are ready to access a different cPanel, click on the back arrow of your browser to see the domain list again.
    Markings highlighting the back arrow of a browser

 

Questions?

If you need further assistance or have specific questions that aren't covered in this article, please don't hesitate to reach out for personalized support by emailing at@carleton.edu.

Details

Details

Article ID: 173465
Created
Thu 10/22/26 11:58 AM