Teaching Station: The projection isn't showing...

Summary

If you've confirmed that the device you want to project is both powered on and awake, continue here for projection issues.

Body

Video issues get complex fairly quickly, but there are several things you can check and/or try:

 

Double-check your 'source' choice on the touch screen:

Be sure you've chosen the one you want. Some rooms may have more than one cable choice or another source choice may have been inadvertently touched.

Or - Try another presentation source (AirMedia/wireless presentation, HDMI cable) to see if it is working instead.

 

Is the 'Hide Image' button active?

It looks like this when it is: Crestron 'Image Hidden' Icon or like this: 

 

Switch the adapter:

Some rooms may have more than one USB-C to HDMI adapter provided. Additionally, if you have a Carleton-provided laptop, you were also issued a USB-C hub. Please try one or both of those options. OS and hardware updates to BYO devices can play havoc with adapter interoperability.


Didn't find what you needed? - Submit a classroom issue ticket or call Classroom Support at x5002 

Details

Details

Article ID: 150246
Created
Tue 3/14/23 9:52 AM
Modified
Thu 1/30/25 3:12 PM