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The easiest method if you're on campus is to connect your computer to the wired (ethenet) campus network. If that's not feasible, follow the instructions below.
For Carleton-owned computers of macOS version 13 or higher:
- Connect to Carleton's GlobalProtect VPN
- Click on the Apple menu
- Click on System Settings
- Select KeyAccess
- Click the Lock Icon
- Unlock using your current Carleton username and password (if you just changed your password, use your new password)
- Restart your computer
- Log in again with your Carleton username and password
- If prompted, select Update Keychain Password
- Enter your OLD Carleton password into the box that asks for your Keychain password
- Click OK
For Carleton-owned computers of macOS version 12 or lower:
- Connect to Carleton's GlobalProtect VPN
- Click on the Apple menu
- Click on System Preferences
- Select Users & Groups (or anything else with locked preferences)
- Click the Lock Icon
- Unlock using your current Carleton username and password (if you just changed your password, use your new password)
- Restart your computer
- Log in again with your Carleton username and password
- If prompted, select Update Keychain Password
- Enter your OLD Carleton password into the box that asks for your Keychain password
- Click OK