Articles (7)

Pinned Article ITS Knowledge Base Style Guide: Quick Start Guide

Overarching principles for Knowledge Base articles, plus specific decisions about naming conventions, use of images, etc that will help our Knowledge Base look consistent and predictable to our community.

Knowledge Base: Overarching Principles

The overarching principals behind why the Knowledge Base is the way it is (theoretically) and the way we wish it would be.

Knowledge Base: Titles and Naming Conventions

How to name articles and headings in the Knowledge Base.