The Knowledge Base in TDX

Style guides, approval guides, example articles and more guidance for how to create, edit, and approve articles in the TDX KB

Categories (1)

The Knowledge Base Style Guide

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Articles (9)

Pinned Article KB 101: Adding KB articles to tickets, and continuous KB Article Improvement mechanisms

Pinned Article Snippets to Copy/Paste into KB articles

Knowledge Base Collapsible Content

How to make collapsibles in the Knowledge Base to save space and make long pages more readable.

Knowledge Base Vocabulary

The TDX Knowledge Base has its own terminology. Here are useful definitions.

Link Checking in the TDX Knowledgebase - ITS Only

Setting Category viewing permissions in the TDX KB

So you want to add to the ITS Knowledge Base

TDX: The Knowledge Base API - ITS Only

Troubleshooting Pages in the Knowledge Base

Style Guide for troubleshooting pages