Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request an increase in Gmail and Google Drive storage.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an update, upgrade or installation of St. Olaf software.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Request a new phone, speakerphone, conference call, phone move, or telecommunications service order.
Recover a file from a local hard drive, St. Olaf network share, or Google Drive.
Reserve or checkout equipment such as laptops, clickers, sound system, iPads, and audio-visual equipment.
Report an issue or ask a question about either RStudio Servers.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Request a Zoom Pro license. Ask questions or request assistance on video conferencing (Google Meet, Zoom).
Request assistance with your Moodle course, including course design and metacourse creation.
Connect to WiFi (wireless), request an ethernet port activation or switch. Gamers and esports request network activation.
Request access to either RStudio server for your class or research, or request packages be installed.
Request hardware and software for new employees.
Report incorrect or updated information for the online directory.
Report an issue with your Moodle access or a problem with your course.
Report an issue with a network file/folder, Google File Stream, and Google Drive.