Popular Services

Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).

Request an increase in Gmail and Google Drive storage.

Request a name change, account extension, or temporary re-activation or deactivation of email.

Request an update, upgrade or installation of St. Olaf software.

Printing issues with a department printer, MFC and stoPrint.

Request software or other technology from the DiSCO.

Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.

Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.

Request hardware to order, return or recycle.

Report an issue with a classroom computer, projector, meeting room, or student/lab machine.

For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.

Recover a file from a local hard drive, St. Olaf network share, or Google Drive.

Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.

Request to change shared folder permissions.

Reserve or checkout equipment such as laptops and iPads.

I cannot find what I'm looking for and I need IT Help

Reserve a space in DiSCO.

Report an issue with a network file/folder, Google File Stream, and Google Drive.

Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.

Report an issue with your Moodle access or a problem with your course.

Assistance or questions about classroom recording and Panopto.

Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.

Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.

Request hardware and software for new employees.

Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.