Popular Services
For help with password, account activation, Google 2-step authentication, backup codes, administrative rights and login issues.
Request a name change, account extension, or temporary re-activation or deactivation of email.
Request an increase in Gmail and Google Drive storage.
Requests for add-ons and access/ownership changes of calendar, Gmail, groups, and drive (files).
Request a new phone, speakerphone, conference call, phone move, enable Sangoma Phone Desktop Client, or telecommunications service order.
Request an update, upgrade or installation of St. Olaf software.
Request materials, software or other technology from the DiSCO and Cave. This could include requesting use of existing tools or to request new equipment, software or materials be added.
Report an issue with a St. Olaf computer, power supply, keyboard, mouse, adapter, iPad, lab or public machine.
Report an issue with a network file/folder, Google File Stream, and Google Drive.
Request a consultation with an IT staff member on technology, hardware, software, teaching and learning.
Report issues with G Suite: Gmail (email), calendar, drive, drive file stream, groups, 2-step authentication, and forms.
Report an issue with St. Olaf software, including Microsoft Office, Adobe, Windows and MacOS.
Report scareware, malware, or virus issue on computer.
Connect to WiFi (wireless), request an ethernet port activation. Gamers and esports request network activation.
Report an issue with your Moodle access or a problem with your course.
Assistance or questions about classroom recording and Panopto.
Report issues with eduroam, WiFi (wireless), ethernet, VPN, or the internet.